Billing & Refunds
How your Solari subscription is billed, how to cancel, and when you can get money back. Plain terms, no surprises.
Effective October 10, 2026 · Solari is operated by AJM Aviation Ventures, LLC
Free trial
Every plan starts with a 14-day free trial. We take a card when you sign up, but nothing is charged during the trial. We email you three days before it ends. Cancel any time before then and you are never charged.
How billing works
- Plans are billed monthly or yearly, in advance, at the start of each period. Current prices are on flysolari.com.
- On School & Club, each aircraft beyond the five included adds $39 a month (or its yearly equivalent), prorated on your next invoice.
- Prices exclude sales tax; where it applies, it is added at checkout and shown on the invoice.
- We email a receipt for every payment, and every invoice is available from Billing & payouts in the app.
- If a payment fails, we email you and retry automatically. Update your card from Billing & payouts at any time.
Cancelling
Cancel any time from Billing & payouts → Cancel subscription in the app. Your plan keeps working until the end of the period you have paid for, and you are not charged again. Nothing is deleted: your aircraft, pilots and records stay on file, and you can pick a plan again whenever you like.
Refunds
Monthly plans. Monthly charges are not refunded, including for a partial month. When you cancel, your plan runs to the end of the month you have paid for.
Yearly plans. If you cancel within 30 days of a yearly charge, whether your first charge after the trial or a renewal, we refund that charge in full. After 30 days, yearly charges are not refunded and your plan runs to the end of the year you have paid for.
Extra-aircraft charges follow the same rule as the plan they are added to. Approved refunds go back to the original card and usually appear within 5 to 10 business days.
To request a refund, email support@flysolari.com with your school or organization name.
Payments your pilots make
When pilots pay a flight school or aircraft owner through Solari, the money goes to that operator’s own Stripe account, not to Solari. Refunds of those charges are handled by the operator.
Questions
If a charge looks wrong, or anything here is unclear, email support@flysolari.com and we will look into it promptly.